Data Protection Philippines Your Privacy

gamba Privacy Policy

At gamba, your personal data belongs to you. This Privacy Policy explains exactly what information we collect from Filipino players, how we use it, who we share it with, and the rights you hold under applicable Philippine data protection law. By registering or using our mobile casino-style entertainment platform, you agree to the practices described here. If you have any questions, you can reach our support team at [email protected] at any time.

Last updated: June 2025  |  Applicable to all registered players in the Philippines.

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How We Handle Your Personal Information

1. Information We Collect

When you register on gamba, we collect personal details such as your full name, date of birth, email address, and mobile number. We also collect account activity data, including login timestamps, game session records, and transaction history related to your deposits and withdrawals in Philippine pesos. Technical data such as your device type, operating system, IP address, and browser version is automatically recorded whenever you access our platform. Where required for identity verification, we may request a copy of a government-issued ID or other supporting documentation in line with Philippine financial regulations. All information collected is limited to what is strictly necessary to provide you with a safe, fair, and personalised entertainment experience on gamba.

2. How We Use Your Data

Your personal information is used primarily to operate and maintain your gamba account, process deposits and withdrawals, and ensure the security and integrity of every session. We use your data to verify your identity and age in compliance with Philippine law, which requires that all registered players are at least 21 years of age. Transaction records are retained to resolve disputes, prevent fraud, and satisfy audit requirements under applicable regulations. We may use your email address or mobile number to send you important account notifications, such as security alerts or updates to this Privacy Policy — we do not send unsolicited promotional messages without your explicit consent. Aggregated, anonymised data may be used internally to improve platform performance, game selection, and the overall player experience.

3. Sharing and Disclosure

gamba does not sell, rent, or trade your personal information to any third party under any circumstances. We may share your data with trusted service providers — such as payment processors and identity verification partners — who assist us in delivering our platform, and who are contractually bound to handle your information with the same level of care we apply. In limited circumstances, we may be required to disclose personal information to regulatory authorities, law enforcement agencies, or courts where legally compelled to do so under Philippine law. Any third-party partners who receive your data are permitted to use it only for the specific purpose for which it was shared, and are prohibited from further processing it for their own commercial gain. We will notify you of any material changes to how your data is shared, except where we are legally prevented from doing so.

4. Cookies and Tracking

Our platform uses essential cookies to keep you logged in, remember your preferences, and maintain the security of your session. These cookies are strictly necessary and cannot be disabled without affecting core platform functionality. We also use analytical cookies to understand how Filipino players navigate gamba, which pages are most visited, and where improvements can be made — this data is collected in aggregate and is never linked to your individual identity. You may manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit your access to some features of the platform. We do not use third-party advertising cookies or allow external advertising networks to track your activity on gamba.

5. Your Rights as a Player

Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the right to access, correct, and request the deletion of your personal data held by gamba. You may also object to certain types of data processing, or request that we restrict how we use your information while a dispute is being resolved. To exercise any of these rights, simply contact our support team at [email protected] with your registered email address and a brief description of your request. We will acknowledge your request within a reasonable timeframe and aim to resolve it promptly and in full compliance with applicable law. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

6. Data Retention and Security

We retain your personal information for as long as your account is active and for a minimum period thereafter as required by Philippine financial and regulatory obligations. Once your data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked back to you. gamba employs industry-standard security measures, including encrypted data transmission, secure server infrastructure, and access controls that limit who within our team can view your personal information. Despite our best efforts, no online platform can guarantee absolute security; we therefore encourage you to use a strong, unique password for your gamba account and to contact us immediately if you notice any suspicious activity. Updates to our security practices are reviewed regularly and implemented in line with evolving best practices in the Philippines digital entertainment sector.

Your Data Rights at a Glance

These cards summarise the key rights you hold as a registered player under Philippine data protection law. Contact [email protected] to exercise any of these rights.

Right to Access

You can request a copy of all personal data we hold about you at any time. We will provide this in a clear, readable format within a reasonable period.

Right to Correct

If any of your personal details on file are inaccurate or out of date, you have the right to request a correction and we will update our records promptly.

Right to Erasure

You may request that we delete your personal data where it is no longer needed, subject to any legal retention obligations that may apply to your account records.

Right to Object

You can object to certain types of data processing, including any use of your information for purposes beyond core platform operations, and we will honour valid objections.

Right to Restrict

While a data dispute is being resolved, you may ask us to restrict processing of your information so that it is stored but not actively used until the matter is settled.

Right to Complain

If you feel your data privacy rights have not been respected, you may file a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.

Questions About Your Privacy?

Our team is available around the clock to help Filipino players understand their data rights and account privacy settings. Reach us at [email protected], browse the FAQ for quick answers, or head to our homepage to explore everything gamba has to offer.